Questions about taxation

Because this is an import, the product may be taxed upon arrival in Brazil. However, if this is the case, the customer will have to pay a small amount (around R$15).

If you have any questions, we will be happy to assist you through our customer service channels.

How do I pay if I am taxed?

The tracking code sent within 7 days after purchase will notify you if this occurs. In this case, follow these steps:

1 – Search on Google: “Post Office Tracking” and select the first link.

2 – Enter the tracking code and then click generate ticket.

3 – Log in/create an account.

4 – Press the button $ , next to the eye, this way you will generate the barcode for the ticket.

Once payment is made, it will be confirmed on the next business day and will arrive at the final address within a few days.